The hotel offers amenities for your comfortable stay and unforgettable experiences
Luxurious Decor!
“The executive connecting rooms were beautifully decorated, creating a relaxing and upscale atmosphere.” view full review
Excellent Attention!
“The service was amazing; after notifying them about a smoke smell, they quickly provided us with a fresh room, reflecting their commitment to guest satisfaction.” view full review
Comfortable Beds!
“The beds in the room were incredibly comfy, ensuring we had a restful sleep during our stay.” view full review
Excellent Cleanliness!
“The cleanliness in the bathroom was immaculate, making it a pleasant space to start each day.” view full review
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Spacious rooms
Complimentary spa facilities
Distance from shopping area
Inconsistent dining experience
7.8/10
Very good
Rooms
8.3
Location
7.8
Service
8.6
Dining
7.3
Guest reviews
7.8/10
based on 10 reviews
8.0
8.0/10 based on 113 reviews
A.
United States,
May
2024
8.4/10
My stay at the hotel was fantastic! The rooms were spacious and had all the amenities I needed for a comfortable stay. The complimentary jacuzzi, plunge pool, sauna, and steam room were a wonderful bonus. The location was convenient, just a short walk to the MRT station, although a bit far from the shopping area. The dining options were diverse, catering to all tastes, and the facilities were top-notch.
Rooms
9.0
The rooms were spacious, clean, and comfortable, with all the necessary amenities.
Service
8.0
The staff was very friendly and accommodating.
Location
8.0
The hotel's location was good, with easy access to the MRT station and nearby attractions.
Dining
8.0
The dining experience offered a great selection of both western and Asian options, catering to all tastes.
Facilities
9.0
The hotel's facilities were great, especially the complimentary access to the jacuzzi, plunge pool, sauna, and steam room.
Spacious rooms
Distance from shopping area
Oliver
United Kingdom,
February
2024
7.8/10
My stay at the hotel was overall satisfying. The rooms were fine and quite spacious, especially since we stayed in an executive room. The service from the staff was good, but there were some delays in replenishing food at the lounge during busy times. The location was central for Taipei, with easy access to the city via the Metro, although not particularly convenient for a specific destination. The dining experience at the executive lounge was superb, offering a variety of western and oriental choices. The facilities were adequate for a comfortable stay.
Rooms
8.0
The rooms are spacious and fine, especially in the executive room.
Service
7.0
The staff checked us in efficiently and communicated well, but there were occasional delays in service.
Location
8.0
The location is central for Taipei and convenient to various hangout spots, although not ideal for a specific destination.
Dining
9.0
The dining at the executive lounge was superb, with a good selection of western and oriental dishes.
Facilities
7.0
The facilities were satisfactory for a comfortable stay.
Paul
United Kingdom,
January
2024
7.0/10
My stay at the hotel was a mixed experience. The room, though spacious, lacked basic amenities like toothbrush and toothpaste, and the view was limited to an office building, reducing privacy. The service was exceptionally friendly and accommodating, but there were some hiccups like difficulty in making a booking. The location offered convenience with nearby malls and eateries but was not as central as some other options. The dining experience provided good choices but lacked variety over time. Despite some drawbacks, the hotel's facilities were satisfactory.
Rooms
7.0
The room, though spacious, lacked basic amenities like toothbrush and toothpaste and had a limited view of an office building.
Service
8.0
The service was extremely friendly, although there were some challenges with bookings.
Location
7.0
The hotel's location offered convenience with nearby malls and eateries but was not as central as others.
Dining
6.0
The dining experience provided good choices initially but lacked variety over time.
Facilities
7.0
The hotel's facilities were satisfactory.
friendly staff
limited room amenities
Billy
United States,
January
2024
7.4/10
When I arrived at the hotel, I noticed that the rooms definitely smelled of smoke when I entered, and they looked out the back of the hotel. The basic Deluxe Room was quite standard but had the familiar Westin design found worldwide, complete with similar wallpaper style and the comforting white tea fragrance. The overall ambiance was more reflective of a five-star establishment.
Rooms
8.0
The rooms were like the typical Westin design, clean and comfortable.
Service
9.0
The service was excellent, from smooth check-in and check-out to prompt assistance with any queries or needs I had during my stay. The staff understood English very well, which was a plus.
Location
7.0
The hotel's location in Taipei is fairly central, making it convenient for exploring the city with a quick ride on the MRT. However, it's not the best if you're looking for immediate access to the shopping area.
Dining
6.0
The dining experience had a good variety and abundance, but the quality varied throughout my stay. The meals sounded better on paper than they tasted in reality.
Facilities
7.0
The facilities, including the gym with 20 kg plus older-style resistance machines, were decent but not exceptional.
Mary
United Kingdom,
September
2023
7.8/10
The hotel offers spacious rooms with a living room, king-sized bed, and a vast bathroom. While the decor may be a bit dated, everything is clean and comfy, making it perfect for a short stay. Being part of the Executive floor includes access to exclusive amenities like breakfast, tea time, and happy hour at the executive lounge on the 2nd floor.
Rooms
8.0
The rooms are clean and comfortable, providing a king-sized bed and adequate space for a couple of nights.
Service
9.0
The staff was incredibly helpful and prompt in assisting with pre-reservation queries, check-in process, taxi arrangements, and storing luggage post-checkout. They were even quick to resolve issues with the door lock.
Location
7.0
The hotel is conveniently located near the Metro Subway station in downtown Taipei, making it easy to explore the city. However, there were instances of mistaken identity during interactions.
Dining
8.0
Dining options range from Taiwanese to European cuisines, offering a diverse selection. The breakfast with freshly squeezed juices and pastries was excellent.
Facilities
7.0
The facilities include dining areas in the executive lounge and downstairs, though they may be comparatively limited. Overall, the amenities are well-maintained and functional.
Wayne
United Kingdom,
July
2023
8.2/10
I had a luxurious stay at the hotel, with spacious and well-equipped rooms featuring new furniture, recessed ceiling lighting, and a fantastic king-size 'heavenly' bed. However, there were minor inconveniences related to the location and dining options.
Rooms
9.0
The rooms were spacious, well-equipped, and luxurious. I particularly loved the large living area and the heavenly bed.
Service
9.0
The staff was incredibly helpful and prompt with all our needs, from pre-reservation questions to getting taxis and directions. They even assisted in storing our luggage after checkout due to our late flight.
Location
8.0
The hotel's location was convenient, with easy access to commercial areas via MRT or bus. It was also near the subway entrance, enhancing the overall accessibility.
Dining
7.0
The dining experience was good, offering a solid combination of Asian and Western food. However, the breakfast timing could be more consistent on weekdays and weekends.
Facilities
8.0
The hotel had adequate facilities to meet our needs during the stay, making it comfortable and convenient for guests.
Luxurious
Minor inconveniences
Tom
United States,
July
2023
7.6/10
The hotel is in a very convenience place with spacious rooms and great self-service bar, although lacking toothbrush and toothpaste amenities. The service is attentive, offering turndown service and local language assistance. The location is central for Taipei but may require a taxi for shopping areas. The dining experience covers well, though improvements could be made, especially for a 5-star hotel.
Rooms
8.0
The rooms are very spacious and feature a great self-service bar.
Service
9.0
The service is attentive, offering turndown service and local language assistance.
Location
7.0
The hotel is in a very convenience place, central for Taipei but not the best for shopping areas.
Dining
7.0
The dining options cover well but could be of higher quality for a 5-star hotel.
Facilities
7.0
The facilities are good, though there is room for improvement.
Miles
United Kingdom,
June
2023
8.0/10
I was pleasantly surprised by the spaciousness of the room, which was slightly larger than the usual Deluxe room. The LAN connection instead of Wi-Fi was a bit of a downside, but the room was clean and smelled great, typical of a Westin hotel.
Rooms
8.0
The room was bigger than I expected and clean with a pleasant scent.
Service
9.0
The staff went out of their way to make my stay comfortable, from arranging a rest area in the gym to helping with cab arrangements. They were truly friendly and helpful throughout.
Location
8.0
The hotel's location was convenient, being within walking distance of two subway lines and close to the MRT station. While not as central as some other hotels, the proximity to transportation options was definitely a plus.
Dining
7.0
The dining experience was satisfactory overall, although the food variety could have been better. However, with plenty of dining options in Taiwan, it wasn't a significant issue for me.
Facilities
8.0
The facilities at the hotel were well-maintained and offered what I needed during my stay.
Arnold
United States,
May
2023
8.2/10
My stay at the hotel was fantastic! The room, though slightly larger than the usual Deluxe room, was clean and comfortable, offering a good view out of the back of the hotel and a convenient location near the MRT. The service was top-notch, with a great and extremely helpful staff who understood English very well. The location was close to downtown Taipei, right between The Westin and Sheraton, making it easy to explore the city. The dining experience, while variable, always kept my folks happy. The hotel facilities were impressive overall.
Rooms
8.0
The room was slightly larger than the usual Deluxe room and looked out the back of the hotel. It was comfortable and provided a good location for exploring the city.
Service
9.0
The staff were great and extremely helpful, understanding English very well. I had the best sleep of my whole Asian trip thanks to them, including the bellhop!
Location
8.0
The hotel is located near the MRT and close to everything downtown, offering a mix of business and shopping opportunities. It's very close to Central Taipei, with a large Starbucks just downstairs or around the corner.
Dining
7.0
The dining experience was a mix of 'fantastic' and 'great' days, and though it was 'ok' on one occasion, the traditional regional home-made products were a nice touch.
Facilities
9.0
The hotel facilities were impressive, providing everything necessary for a comfortable stay.
Dan
United States,
May
2023
9.2/10
I had a great stay at this hotel! The rooms were spacious, well-lit, and very comfortable, especially the Executive Room I stayed in. It even had included Internet access and a good range of English language channels. I appreciated the option for a connecting door as well. The only downside was the lack of nearby dining recommendations and occasional taxi wait times during peak hours.
Rooms
10.0
The room was indeed quite spacious, well lit, and comfortable. I really enjoyed the Executive Room with the included Internet access and English language channels. The connecting door option was a nice touch as well.
Service
9.0
The service was top-notch! The Front Desk Manager and the staff were extremely friendly and helpful. They were always up for a chat and made my stay even more enjoyable.
Location
10.0
The location of the hotel was fantastic! It’s in a very convenient place, just a short walk from Nanjing East MRT station. The AsiaWorld mall and plenty of restaurants nearby added to the overall convenience.
Dining
8.0
The dining experience offered a great variety of choices with both Western and Asian food options. However, there were limited veg options, which could be improved.
Facilities
9.0
The facilities met my expectations. Everything was modern and well-maintained, providing a comfortable and pleasant stay.
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